Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
By using this website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a cookie on your browser. This is done in order to setup your checkout currency.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal information), email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through thewildflowershop.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Thewildflowershop ensures that any personal information that you provide during the registration and checkout process is kept confidential and is solely used for the purpose of processing your order. Thewildflowershop guarantees that the information entered on our site will not be disclosed to any external organizations or third parties.
Please note: your email address will be used to receive information about new products and special offers when you subscribe to Thewildflowershop updates. If you do not wish to receive updates, you may remove yourself from the mailing list by logging into your account and opting out of the mailing list.
In the event that you have forgotten your password, you can request a new password to be sent to your registered email address. Alternatively, you can email our Customer Care team for assistance and you will be sent a new temporary password to your email address. Upon receiving your new temporary password, you may change it in your 'My Account' tab for added security purposes.
Listed prices on Thewildflowershop are accurate to the best of our knowledge. However, in the unlikely event of an incorrectly priced item, Thewildflowershop has the right to correct and/or change the price of the item.
After placing an order you will receive an email receipt confirming the details of your purchase. This email receipt does not comprise a contract. Orders may be cancelled at any time due to an inability to authorize a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by Thewildflowershop. In addition, Thewildflowershop reserves the right to decline or cancel any such orders. If a cancelled purchase has already been charged to the customer’s credit card, Thewildflowershop will issue a credit to the account in the same amount within 7 business days. Thewildflowershop reserves the right to modify the information on this site and the services and products described therein anytime without notice.
For more information about our privacy practices, if you have questions, please contact us by e‑mail at firstname.lastname@example.org.